Most companies have spent considerable time and effort automating their operations through the deployment of information systems and application software and yet the requirement to enable users to edit data outside the confines of such applications is still real and pervasive.

Exception Engine provides a turnkey solution to manage the correction of any data addressing your four key requirements:

Correct

Organisations no longer have to struggle to achieve the objectives of Efficient processing of manual input, with consistent high Quality data outputs. The adoption of Exception Engine, encapsulating the AAA exception management principles, will deliver these benefits through:

• Error Highlighting: error values are colour coded according to predefined error classifications
• Assisted Correction: values lists may be predefined to ensure only valid corrections are made
• Context Sensitive Help: guides the users suggesting which corrections are appropriate

Approve

Exception Engine provides an approval workflow, ensuring that records are released from the application only by users with the appropriate level of authorisation. A sophisticated role based security model ensures that users perform only the operations congruent with their role, while record definitions dictate which rights users have on specific fields:

• Users Roles: provide predefined rights to Editors, Reviewers and Data Managers
• Data Rights: on each record type, define whether users can view or edit specific attributes
• Approval: only users with the appropriate rights can approve records and release them from Exception Engine

Escalate

Exception Engine offers benefits to data or line of business managers, as it provides full data correction workflows ensuring data is corrected within the required timeframes and to required standards.
Each batch of records loaded into Exception Engine is assigned its due date; records are tracked within the system and an escalation workflow is initiated if they are not released within the predefined time frame.

Audit

Most importantly Exception Engine records all data manipulation operations, providing full auditing to enable organisations to meet their regulatory requirements or internal data governance rules. Data manipulation reports are provided by Exception Engine and the full audit trail can be exported or integrated within the organisation's Business Intelligence or Metadata Analysis preferred solution.